Philippine Airlines has selected IBS Software's cloud-based iCargo platform to replace its current cargo system, with the implementation extending the product across the carrier's domestic and international cargo operations.
Under the plan, iCargo will support the full range of business functions covered by the airline's modernisation programme. For international movements that includes customs reporting, duties and taxes settlement and regulatory compliance, alongside the domestic flows the platform will also handle. IBS Software said iCargo already serves carriers with the same combination of requirements and is built to provide the flexibility, scale and capabilities needed to manage both at once.
The replacement is intended to address operational priorities in system performance and data analytics. According to IBS Software, the platform is designed to offer faster shipment processing, greater reliability and end-to-end shipment visibility while reducing manual intervention and enabling more efficient processes.
Jason Siy, vice president for cargo business at Philippine Airlines, described the initiative as an important step in the modernisation of the airline's cargo business. He said growth across the domestic and international network requires a system that increases visibility, improves operational efficiency and helps deliver a better customer experience. PAL sees iCargo as a key enabler of its long-term cargo transformation strategy and of its ambition to build a stronger cargo business, he added.